FAQs & Support Topics

Claim Submission FAQs

Batch Claim File Flow Chart
Will my data be backed up?

SPSI archives your data for audit purposes for a period of no less than seven years. Electronic remittances are available for download for four months after they are received. After that, they are archived, but can be made available as needed.

Digital 1500 Form
Although SPSI specializes in electronic billing, it can be helpful to tie the segments in your claim files back to the fields on the 1500 billing form:

1500 Form

1500 Form map to 837p segments

1500 form Completion instructions


Southwestern Provider Services, Inc.

2350 Airport Freeway, Suite 410, Bedford, TX 76022

817-684-8500 - Office